University of Connecticut

Events Calendar

Topaz Elements Upgrade - System Unavailable

Sunday, May 7, 2017
12:00am – 11:59pm

Repeats daily until 05/07/2017.

UConn Health
Offline

System Upgrade Planned:

The Office of the Vice President for Research (OVPR), Research IT Services will be working with Topaz Technologies to upgrade the Topaz Elements Animal Protocol and Animal Ordering system to version 3.3 beginning Thursday, May 4, 2017 at 5:00 PM and continuing over the weekend. Service is expected to be restored by Monday, May 8, 2017 at 8:00 AM. The planned upgrade is to improve performance, correct bugs encountered in prior versions of the software, and roll out new features and functionality that have become available since the release of our current version.

Effect on Services:

During the planned outage, users will not be able to login to the system to view, edit, submit, or review animal protocols and orders.

User Required Actions:

Users should save all work and log out of the system prior to the above maintenance window. Users will be able to resume normal use of Topaz Elements upon resumption of service once the maintenance period ends.

If you have questions, please contact the Office of the Vice President for Research eRA Help Desk at era-support@uconn.edu or 860-486-7944.

Contact:

eRA Help Desk at era-support@uconn.edu

UConn Health Office of the Vice President for Research (primary)

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